We cut InnovestX's customer acquisition cost by 70% in the first 90 days.
−70%
Customer acquisition cost
90
Days to result
3
Services: paid media, tracking, KOLs
Client
InnovestX (SCB X)
Industry
Financial Services & FinTech
Services
Paid Media · Tracking · KOL
Channels
Meta
Google
KOLs
Started
2023
01 · The challenge
A trusted brand, but acquisition cost was too high
In 2023, InnovestX, the investment arm of SCB, came to us because its customer acquisition cost was too high. The bank's brand helped build trust, but costs still had to come down.
02 · What we did
Measure every step, then fix the expensive ones
1
Tracking & analytics
Measured each step from first click to account opening.
2
Paid media & creative
New ads made for first-time investors, tested and scaled.
3
KOLs & influencers
Creators who reach new investor groups.
03 · The work
Ads we ran for InnovestX
04 · Results
CAC down 70% in the first 90 days
−70%
Customer acquisition cost fell by 70%
Result reached within the first 90 days
The partnership continued after this first phase
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