Case study · Financial services

Bankin on Data:
InnovestX’s Strategic User Growth

We cut InnovestX's customer acquisition cost by 70% in the first 90 days.

−70%
Customer acquisition cost
90
Days to result
3
Services: paid media, tracking, KOLs

Client

InnovestX (SCB X)

Industry

Financial Services & FinTech

Services

Paid Media · Tracking · KOL

Channels

Meta

Google

KOLs

Started

2023

01 · The challenge

A trusted brand, but acquisition cost was too high

In 2023, InnovestX, the investment arm of SCB, came to us because its customer acquisition cost was too high. The bank's brand helped build trust, but costs still had to come down.

02 · What we did

Measure every step, then fix the expensive ones

1

Tracking & analytics

Measured each step from first click to account opening.

2

Paid media & creative

New ads made for first-time investors, tested and scaled.

3

KOLs & influencers

Creators who reach new investor groups.

03 · The work

Ads we ran for InnovestX

04 · Results

CAC down 70% in the first 90 days

−70%

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