Case study · Dental Care

Smile Season — O2O Strategy for Bangkok's Leading Dental Clinic

Revenue up more than 20% in 3 months, and the founders got their time back.

20%+
Revenue growth
3 Months
Time to results
Time Back
Founders freed from daily ad work

Client

Smile Season

Industry

Dental Care

Services

Channels

Meta

Google

Started

2023

01 · The challenge

Running ads meant less time for patients and clinic growth

Smile Season’s founders could run their own ads, but this took time away from patients, the clinic and the brand.

02 · What we did

Connect every ad to the journey into the clinic

1

Online-to-offline journey

Built an online-to-offline (O2O) journey from the first ad to a clinic visit.

2

Treatment-specific campaigns

Created separate campaigns for each treatment and service.

3

Booking-led optimisation

Used the clinic’s booking data to improve each step of the journey.

03 · The work

Ads we ran for Smile Season

04 · Results

More revenue. Lower ad costs. Time back for the founders.

Revenue grew more than 20% within 3 months, and ad costs fell by about 20%. The founders shifted their focus to brand and clinic growth.

20%+
Revenue growth in 3 months

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